Sitecore Cloud - Status Page Last updated 28 seconds ago

  Feb 01, 2019

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Email Cloud - High Sending Errors

Our underlying Email Cloud vendor, Sparkpost, has reported that they are seeing elevated SMTP injection errors that might cause issues in dispatching mails via Sitecore EXM and Email Cloud solutions. This is not affecting customers based in Europe.


Please see additional details:


Updates Summary

Resolved: Email Vendor has identified that the issue has now been resolved.
- Posted on Feb 01, 19:22 UTC

Monitoring: Vendor is continuing to monitor the situation. No resolution yet.
- Posted on Feb 01, 17:45 UTC

Identified: High sending error rates were identified by the Email Cloud vendor.
- Posted on Feb 01, 15:00 UTC