Sitecore Cloud - Status Page Last updated 4 minutes ago

  Oct 22, 2019

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Sitecore Managed Cloud - Azure Storage Issue for West Europe

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Microsoft Azure due to which some of the Managed Cloud customers in West Europe are affected.

Affected Sitecore Cloud Service: Sitecore Managed Cloud customers.

Customer identification: Few Managed Cloud customers hosted in West Europe Azure region.

Impact: Starting at 23:20 UTC on 21 Oct 2019,  customers using Storage in West Europe may experience difficulties connecting to resources hosted in this region.Other services that leverage Storage in this region, such as Virtual Machines, Azure SQL, Data Explorer, Logic Apps, Log Analytics, Data Factory V1/V2, Azure Monitor, App Service (Web Apps), Site Recovery, Backup, Application Insights, or Automation, may also experience impact related to this.

Additional references 

Mitigation: Microsoft Azure Engineers have determined that this is caused by a single underlying Storage scale unit which is currently under investigation


Updates Summary

Resolved: The issue has been resolved. Azure Status page looks healthy. For more detail refer:
- Posted on Oct 22, 06:31 UTC

Identified: This issue has been identified from the Azure status page
- Posted on Oct 22, 00:00 UTC