Sitecore Cloud - Status Page Last updated 2 minutes ago

  Jun 24, 2020

Permanent link to this event

mLab Monitoring Issues

As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal. We have experienced an issue with mLab  infrastructure which caused errors in management portal and mLab monitoring services. No mongo Cluster/Databases are affected with this event. You may find more information on the this event in

Affected Sitecore Cloud Service: XDB Cloud and Sitecore Managed Cloud (Sitecore 8.2.7 only)

Impact: mLab alerting rules might have been impacted from 23-Jun-2020, 22:02 UTC to 24-Jun-2020, 01:11 UTC.


Updates Summary


All issues have been resolved by mLab team at around 24-Jun-2020, 01:11 UTC. If you need any further questions regarding this event, please raise a new support ticket on Sitecore support portal.

- Posted on Jun 24, 01:11 UTC

Identified: This issue is identified at 23-Jun-2020, 22:02 UTC
- Posted on Jun 23, 22:02 UTC