Sitecore Cloud - Status Page Last updated 13 seconds ago

  Mar 30, 2021

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xDB Cloud MongoDB 4.0 support

MongoDB 3.6 reaches the end-of-life support on 30 April 2021 (more details here).

Sitecore team has released a fix for the client side that adds support for MongoDB 4.0 for Sitecore 8.2.

Please visit this page and following the instructions install a fix for your on-prem Sitecore environment connected with xDB Cloud.

We recommend applying the fix no later than 29 Mar 2021.


Upgrade of xDB Cloud services is scheduled on 29 Mar 2021.

If you get any MongoDB connection errors after 29 Mar 2021 or after you applied a client fix please contact Sitecore support or your customer success manager.



Updates Summary

Upgrade finished: Upgrade has been completed successfully. In case of any issues please contact Sitecore support.
- Posted on Mar 31, 14:42 UTC

Upgrade started: 

Upgrade has been started.

No impact expected on xDB Cloud customers.

- Posted on Mar 29, 13:02 UTC

Scheduled: Cloud side upgrade scheduled on 29 Mar 2021.
- Posted on Mar 22, 00:00 UTC