Sitecore Cloud - Status Page Last updated 4 minutes ago

  Jan 17, 2017

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Continuous App Center Maintenance

After recent App Center Update, Sitecore App Center sometimes fail to log in. Operations Team is working to back system on track.

 

Updates Summary

Resolved: 

This Issue of inability to login to App center has now been fixed.  A new fix to remediate this issue has been deployed on the App center.

It's been verified since then that the authentication to the App center works fine & no downtime caused for the end users/customers login to the App center.


- Posted on Feb 07, 05:05 UTC

Interim Workaround: 

There is an interim workaround available to fix any App Center login issue. Reach out to Sitecore Support (https://support.sitecore.net) with reference ID 143243 to request workaround applied.

Work on permanent fix is continued.


- Posted on Jan 17, 15:41 UTC

In Progress: 

After recent App Center Update (finished 10-Jan-2017), Sitecore App Center sometimes fail to authenticate users. Therefore, some customers may not be able to log into App Center.

Impact: interim inability to log into App Center. All service (Email Delivery etc.) are working as usual.

Actions: Operations Team is working to back system on track.


- Posted on Jan 14, 13:07 UTC