Sitecore Cloud - Status Page Last updated 1 minutes ago

  Jul 03, 2019

Permanent link to this event

Sitecore Managed Cloud - Azure Infrastructure Issues

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Microsoft Azure due to which some of the Managed Cloud customers across any region may be affected.

 

Affected Sitecore Cloud Service: Sitecore Managed Cloud customers


Customer identification:
All Sitecore Managed Cloud customers

Impact: The problem reported by Microsoft affects Azure Diagnostics logs, Autoscale, Classic Alerts.

 

A subset of customers using Diagnostic Logs may receive failure notifications when performing service management operations - such as create, update, delete - for resources. Impact will include Autoscale settings, Classic alerts and Diagnostics settings. Existing alert and settings are not impacted.

 

Additional references:  https://status.azure.com/en-us/status 

 

Sitecore engineers will closely follow up on the issue and post further updates under this event article on status page.

 

Updates Summary

IDENTIFIED: This issue has been identified from the Azure status page.
- Posted on Jul 03, 13:30 UTC

IN PROGRESS: 

As per Microsoft, Azure engineers have been able to identify possible underlying cause, and are working to determine mitigation options. 

 Sitecore Cloud Operations will closely follow up on the issue and post further updates under this event article on status page.


- Posted on Jul 03, 08:02 UTC

Resolved: Microsoft Azure Engineers have corrected the issue which were causing the impact on Autoscale settings, Classic alerts and Diagnostics settings.
- Posted on Jul 03, 08:00 UTC