Sitecore Cloud - Status Page Last updated 2 minutes ago

  Feb 26, 2018

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Sitecore App center login issue

Issue : Unable to login to the Sitecore App center, because the Sitecore SDN/profile authentication is failing.

Impact on Customers:  Sitecore customers/partners won't be able to access App center since they will be unable to login with their SDN/SPN/Sitecore profile credentials.

Actual impact is that the customers/partners/sitecore account managers won't be able to view the consumption details of IP Geolocation, Sitecore Email Cloud & Sitecore Managed cloud.

Also, purchasing of a new pricing plan / subscribing to a new Sitecore cloud service / changing the existing price plan is affected.

 

Updates Summary

Resolved: The issue has been confirmed as resolved after 11:00 AM UTC
- Posted on Feb 26, 17:03 UTC

Identified: 

Unable to login to the Sitecore App center, because the Sitecore SDN/profile authentication is failing.

Sitecore is actively working upon this issue towards resolution.

Updates will be posted as soon as they are available on priority.


- Posted on Feb 26, 07:56 UTC