May 02, 2019
Azure Network Connectivity Errors - Multiple Sitecore Cloud Services
During Daily monitoring activities, Sitecore Cloud Engineers found an issue affecting multiple Microsoft Azure Services, which could have had an impact on Managed Cloud and xDB Cloud customers in all regions.
Affected Sitecore Cloud Service: Sitecore xDB Cloud and Managed Cloud customers
Customer identification: All xDB and Managed Cloud customers
Impact: The problem reported by Microsoft affects Azure SQL databases, Compute, Storage, App Service, and Azure Active Directory. This means that these services may not be reachable intermittently.
Additional references: https://azure.microsoft.com/en-us/status/history/
Sitecore engineers will closely follow up on the issue and post further updates under this event article on status page.
Updates Summary
Resolved: Microsoft Azure Engineers have corrected the Networking issues causing the impact to Azure Services.
Identified: Sitecore Cloud Operations Engineers have identified the issue and are currently working with Microsoft Support to get ETAs and plans of issue mitigation.