Sitecore Cloud - Status Page Last updated 3 minutes ago

  Jun 28, 2018

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28 June 2018 Managed Cloud Infrasturcture Alert

Issue Description: subset of Managed Cloud customers in the West Europe region may have experienced difficulties connecting to App service resources with HTTP 500-level response codes. As per Microsoft Azure, this issue started happening at 16:00 UTC on 27 Jun 2018.

Impact:

Users trying to access the App Services in West Europe region may have received HTTP 500-level response codes, experienced timeouts or high latency when accessing App Service deployments hosted in these regions. 

Source:  https://azure.microsoft.com/en-us/status/  

Sitecore Cloud Engineers will keep monitoring this Azure alert as well the impacted managed cloud services and provide an update once the issue is resolved.

 

Updates Summary

Mitigated: 

As per the latest Azure status, this issue has been successfully mitigated.

Source : https://azure.microsoft.com/en-us/status/history/ 


- Posted on Jun 28, 12:35 UTC

Mitigation: 

As per Microsoft, Azure Engineers have identified a possible underlying cause, and are working to determine mitigation options.

We will monitor their updates and provide status updates to this event accordingly.


- Posted on Jun 28, 04:00 UTC

Identified: This App service issue affecting certain Managed cloud West Europe Region customers has been identified.
- Posted on Jun 28, 01:30 UTC