Sitecore Cloud - Status Page Last updated 2 minutes ago

  Jun 01, 2021

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Managed Cloud Monitoring package update


Updates Summary


Monitoring update has been completed.

- Posted on Jun 01, 11:34 UTC

In Progress: Monitoring update is in progress.
- Posted on May 28, 08:38 UTC

Started: Update has been started. In case of any issues please contact Sitecore support.
- Posted on May 26, 11:37 UTC


As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal.

Event description: Sitecore Cloud Operations team is preparing a Cloud Monitoring package update to the latest version for all Managed Cloud customers. Below are the latest most important changes in Monitoring package:


  • Fixed bug for SQL database DTU and CPU alerts
  • Fixed bug "WebApp returning high rate of 5xx errors" is creating too many alerts


  • "Application Insights Daily Cap" alerts to the monitoring packages
  • "Average Response Time" rule replaces with "Response Time"
  • Fixed a bug that caused alerts for CPU and Memory usage for web app never fired

Impact: No impact on existing deployments expected. Any customization of monitoring alert rules changes like status (disabled/enabled) will remain the same after update.

Additional references:

Planned further actions: Deployment start scheduled on 26-May-2021, 11:00 UTC

Who performs further actions: Sitecore Cloud Operations

Next update planned at: 27-May-2021, 11:00 UTC 
- Posted on May 26, 00:00 UTC