Sitecore Cloud - Status Page Last updated 4 minutes ago

  Aug 05, 2019

Permanent link to this event

Sitecore Azure AppSource - Existing Test Drive Production Deployments Affected

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Sitecore Azure AppSource due to which the existing deployments of Sitecore Experience® Platform™ (XP) are inaccessible.

Affected Sitecore Cloud Service: Sitecore Azure AppSource.

Customer identification: 
All existing & new Sitecore AppSource customers.

Issue Description: 

The existing Test Drive Azure App Source Sitecore XP instances are inaccessible, due to incorrect licenses configured for the app services.

  This outage will impact the deployment of existing  Sitecore Experience® Platform™ (XP)  for Test Drive purposes.

Existing  & new customers who wish to try out or get familiar with the Sitecore XP before subscribing for Sitecore XP cloud , Managed cloud , etc will be impacted


Sitecore Cloud engineers will closely follow up on the issue and post further updates under this event article on status page.


Updates Summary

RESOLVED: Removed the app source environment instances which were having such issues, in order to enable the provision of correct/properly configured test drive resource groups.
- Posted on Aug 05, 08:20 UTC

- Posted on Aug 02, 00:00 UTC