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  Dec 15, 2020

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Google reported an increase in the rate of invalid recipients (hard bounces)

Event description: Google reported an increase in the rate of invalid recipients (hard bounces)
gmail.com recipients were marked as invalid for the period of this incident: 14 Dec 2020 10:00 UTC - 15 Dec 2020 12:00 UTC

Impact: Some emails sent to gmail.com domain during issue period were not delivered and bounced with error "invalid recipient"

Additional references: https://status.sparkpost.com/incidents/9p864chxj68k

Planned further actions: Issue is resolved now, no further actions planned. Bounced emails are safe to re-send

 

Updates Summary

Resolved: Issue has been resolved.
- Posted on Dec 16, 00:00 UTC