Sitecore Cloud - Status Page Last updated 2 minutes ago

  Aug 12, 2019

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Sitecore Managed Cloud - Azure Storage Issue for West Europe

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Microsoft Azure due to which some of the Managed Cloud customers in West Europe are affected.

Affected Sitecore Cloud Service: Sitecore Managed Cloud customers.

Customer identification: Few Managed Cloud customers hosted in West Europe Azure region.

Impact: Between 21:57 and 23:29 UTC on 12 Aug 2019, customers might have received failure notifications when performing service management operations - such as create, update, delete - for their Managed cloud  resources hosted in this West Europe Azure region.

Additional references:  https://app.azure.com/h/5LQ7-HC8/36c95a

Mitigation: Microsoft Azure Engineers have performed a change to the service configuration to mitigate the issue.

 

 

Updates Summary

RESOLVED: According to the Azure status update, this has been resolved & mitigated
- Posted on Aug 13, 07:10 UTC

Identified: 
- Posted on Aug 13, 00:00 UTC