Sitecore Cloud - Status Page Last updated 18 seconds ago

  Jul 07, 2021

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Sparkpost elevated 5xx for Events API

As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal.


Event description: Customers hosted in Sparkpost US ONLY might have experienced an elevated level of 5xx errors for the Events API starting 18:34 UTC, 07-July-2021. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the EU.

Impact: Customers hosted in Sparkpost US might have experienced 5xx API errors.

Additional references:

Planned further actions: The issue has been identified and a fix has been implemented. 

Who performs further actions: NA

Next update planned at: No further updates


Any additional updates of the event status from Sitecore side may be published below.



- Posted on Jul 07, 18:34 UTC