Sitecore Cloud - Status Page Last updated 4 minutes ago

  Jun 15, 2021

Permanent link to this event

Publish Web App entry under Activity log page

Estimated time frame: Jun 10, 00:00 - Jun 17, 00:00 UTC

As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal.

 

Event description:
We have discovered a flaw in how entries are logged under "Activity log" in Azure portal.

When an user browse through "Diagnose and solve problems - Availability and Performance", this action seems to add an operation "Publish Web App" in Activity log although nothing is published.

To ensure health of our customers' Azure deployments, Sitecore Cloud Operations team investigates potential issues by accessing resource group and view the information available under "Diagnose and solve problems" when we receive alerts. As a result, you may see false entries of "Publish Web App" events initiated by personnel from our team.

Impact: No impact

Planned further actions: Sitecore Cloud Ops are currently communicating with Microsoft support for further investigation

Who performs further actions: Microsoft

Next update planned at: When we receive more information from Microsoft support

 

Any additional updates of the event status from Sitecore side may be published below.

 

Updates Summary

Latest Update: Microsoft Support is still working internally, trying to identify the cause of the issue.
- Posted on Jun 14, 00:00 UTC

Latest Update: Microsoft Support is still working internally, trying to identify the cause of the issue.
- Posted on Jun 10, 21:09 UTC

Update: Microsoft Support is still working internally, trying to identify the cause of the issue.
- Posted on Jun 08, 15:53 UTC