Sitecore Cloud - Status Page Last updated 43 seconds ago

  Jun 25, 2021

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Sparkpost Elevated 5xx API errors for EU customers ONLY

As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal.


Event description: Customers hosted in Sparkpost EU data center might have experienced an elevated level of 5xx API errors from 19:15 UTC, 25-June-2021. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the US.

Impact: Customers hosted in Sparkpost EU might have experienced 5xx API errors.

Additional references:

Planned further actions: The issue has been identified and a fix has been implemented. 

Who performs further actions: NA

Next update planned at: No further updates


Any additional updates of the event status from Sitecore side may be published below.



- Posted on Jun 25, 19:15 UTC