Jan 28, 2019

Email Cloud - Intermittent Delays

Our underlying SMTP vendor, Sparkpost, has reported an intermittent issue with email deliverability that might cause some delays in dispatching mails via Sitecore EXM and Email Cloud solutions. 

 

Please see additional details: https://status.sparkpost.com/incidents/y445hs9ql5dc

 

Updates Summary

Resolved: The Email Cloud vendor completed their observations of the implemented fix and have marked this issue as resolved.
- Posted on Jan 28, 22:01 UTC

Update: The Email Cloud Vendor, SparkPost, implemented a fix for this issue, and are monitoring the results.
- Posted on Jan 28, 21:44 UTC

Identified: An intermittent issue was identified by the Email Cloud vendor.
- Posted on Jan 28, 21:10 UTC