Dec 04, 2018
Intermittent Network Degradation - South Central US
As part of cloud infrastructure monitoring activities, Sitecore Cloud Operations team identified an alert which we would like to bring to your attention.
Affected Sitecore Cloud Service: Sitecore Managed Cloud - Customer
Customer identification: The South Central US Managed Cloud Customers
Issue description: As per Azure communication, the South Central US Managed Cloud Customers might have experienced degraded performance, network drops or time outs when accessing Azure resources hosted in this region. Applications and resources that retried connections or requests may have succeeded due to multiple redundant network devices and routes available within Azure data centers.
Impact: Degraded Performance, network drops or time outs when accessing Azure resources in the South Central US Data Center.
Additional references: https://azure.microsoft.com/en-us/status/history/
Date identified: Between 02:48 UTC and 04:52 UTC on 04 Dec 2018
Date resolved: 04 Dec 2018 at 04:52 UTC
Planned further actions: Azure Engineers are continuing to investigate & establish the full root cause. A full Root Cause Analysis should be updated in approximately 72 hours on the above Azure reference link.
Who performs further actions: Azure
Next update planned at: No further updates
Updates Summary
RESOLVED: As per Azure, this issue is now resolved.
Identified: