| Sitecore via Azure Marketplace | Service is operating normally |
| Sitecore via AppSource | Service is operating normally |
| Device Detection | Service is operating normally |
| IP Geolocation | Service is operating normally |
| App Center UI | Service is operating normally |
Apr 17, 2019
xDB Cloud Customers Maintenance
Sitecore Cloud Operations team is performing security updates on customer's resources. No impact on all existing customers expected.
Completed: Maintenance has been finished.
In Progress: Maintenance is in progress. Still, no impact expected.
Started: Maintenance has been started. No impact expected.
Apr 16, 2019
IP Geolocation and Device Detection core service update
Sitecore Cloud Operations team is performing IP Geolocation and Device Detection core service update. No impact on all existing customers expected.
Completed: IP Geolocation and Device Detection core service update have been completed successfully.
Started: Update has been started. No impact expected.
Apr 11, 2019
Managed Cloud Core Update
Sitecore Cloud Operations team is preparing the following planned Release 2.0.0.0 to Sitecore Managed Cloud Services.
Affected Sitecore Cloud Service: Sitecore Managed Cloud Core service.
Expected impact on customers: No downtime and no impact on live customer solutions expected.
Completed: Consumption Rest API update is completed
In Progress: This upgrade in the form of release packages & product packages deployment is in progress
Started: The upgrade has been started
Scheduled: This upgrade has been scheduled
Apr 05, 2019
Sitecore Azure Marketplace Core services update
Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure with new release packages & product packages.
Affected Sitecore Cloud Service: Sitecore Azure Marketplace.
Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.
Release Highlights:
- Sitecore 9.1.1 with modules
- JSS 11.0.1
- SXA 1.8.1
- CDN 1.0.0
- Salesforce 1.0.0
- SXA Compatibility update
- Sitecore 9.0.2 supports SXA 1.8.1 instead SXA 1.8.0
- Marketplace Prod/NonProd settings implemented
- Self-sign certificate creation updated to use .Net 4.7.2
COMPLETED: The upgrade of the Azure Marketplace for the Sitecore Experience cloud product by way of deploying the latest release packages & product packages has been completed successfully.
IN PROGRESS: This upgrade in the form of release packages & product packages deployment is in progress
STARTED: The upgrade has been started.
Identified:
Apr 05, 2019
Some xDB sets may not work
During monitoring Sitecore Cloud Operations team has detected that some xDB Cloud sets may not work as expected. Some Customers may get errors while connecting to Reporting service and as a results Analytics reports may not show the latest data or show errors.
Resolved: Issue has been resolved, all xDB sets are back to normal state, Analytics reports temporary may not show the latest data.
Identified: We have identified the root cause of the issue and working on restoring the service back to normal state.