| Sitecore via Azure Marketplace | Service is operating normally |
| Sitecore via AppSource | Service is operating normally |
| Device Detection | Service is operating normally |
| IP Geolocation | Service is operating normally |
| App Center UI | Service is operating normally |
Nov 16, 2018
Sitecore Managed Cloud Subscriptions Update
Estimated time frame: Nov 16, 14:00 - Nov 16, 18:00 UTC
Updating Azure Subscriptions setup for all Managed Cloud customers to comply with latest update to Access Policy published here: https://kb.sitecore.net/articles/133931. No impact and no service interruptions are expected.
Identified:
Access Policy published here: https://kb.sitecore.net/articles/133931.
Nov 13, 2018
Deployment - Managed Cloud Core Update
Sitecore Cloud Operations team is preparing the following planned Release 1.6.0.0 to Sitecore Managed Cloud Services.
Affected Sitecore Cloud Service: Managed Cloud Core services and Consumption Billing.
Impact on Customers: No downtime and no impact on live customer solutions expected.
Release summary:
Bug 249706
PBI 229838
PBI 206473
PBI 161233
FINISHED: The Update has been finished successfully.
STARTED: The update has been started.
Nov 12, 2018
Sitecore App Center - Planned Upgrade with New Features & Bug fixes
Release summary:
Sitecore prepares an update to Sitecore App Center server side with Release packages 0.329, 0.333, 0.3331 along with some New features & Bug fixes.
Those changes are focused on internal improvements , optimizations, key bug fixes related to Sitecore Managed Cloud.
- Removing dependency on Silverlight – Impersonate Management User into SPEAK.
- Support download of consumption details in Managed Cloud.
Impact on Customers: No impact on live customer solutions expected.
Finished: The Update has been completed successfully.
Identified:
Oct 31, 2018
181026 App Center - Internal Dependent System Update
An internal dependent system related to the App Center requires an update. There is a possibility that the App Center could be affected by this update. However, we don't expect that the update will have any impact on App Center customers.
Resolved:
Sitecore Cloud Operations team were able to deploy the hotfix which resolved the reported issues.Post deployment validations and smoke tests passed successfully.
Update:
Sitecore Cloud Operations team have Identified issues which will prevent customers from logging in to The Sitecore App Center UI. The reported issues will not prevent customers from using the other services.
Identified: We have been alerted that this system update will take place on 28-Oct-2018 from 01:00 am to 01:00 pm UTC.
Oct 30, 2018
Scheduled Maintenance for Status Page
Sitecore Cloud Status page will be down for 2 hours for scheduled maintenance starting at 2018-11-06 22:00:00 UTC. During this time, the following instances will be unavailable.
We perform maintenance regularly to ensure the service runs stably and securely for our customers.
Identified: We have been alerted that this system update will take place on 2018-11-06 22:00:00 UTC. Status Page will be unavailable During maintenance period.
Oct 25, 2018
xDB Cloud resource connectivity issues in West US
Beginning at approximately 22:40 UTC on 24 Oct 2018, xDB Cloud customers in West US may have experienced issues connecting to their Azure and MongoDB resources.
Resolved:
As of 00:03 UTC 24-Oct-2018, Azure engineers have restored the affected services.
For additional root cause information, please see the Azure status page.
Identified:
In Progress:
Azure engineers are working to resolve the issues with the West US resources.
Please see updates here: Azure Status page