Sitecore Cloud - Status Page Last updated 10 seconds ago
Sitecore via Azure Marketplace
Service is operating normally
Sitecore via AppSource
Service is operating normally
Sitecore Managed Cloud
Service is operating normally
Status Service Name Comments
  Running
Customer Resources Service is operating normally
  Running
Managed Cloud - Core Service is operating normally
xDB Cloud 1.0 - 2.0
Service is operating normally
Status Service Name Comments
  Running
xDB Cloud Core & REST API Service is operating normally
  Running
Customer Resources Service is operating normally
Email Cloud for EXM 3.4+
Service is operating normally
Status Service Name Comments
  Running
Connector Service Service is operating normally
  Running
Vendor (Sparkpost) Service is operating normally
Device Detection
Service is operating normally
IP Geolocation
Service is operating normally
App Center UI
Service is operating normally
Scheduled Events

  Jan 18, 2019

Deployment - Managed Cloud Core Update

Estimated time frame: Jan 18, 13:00 - Jan 18, 15:00 UTC

Sitecore Cloud Operations team is preparing the following planned Release 1.7.0.0 to Sitecore Managed Cloud Services.

Affected Sitecore Cloud Service: Sitecore Managed Cloud Core service.

Expected impact on customers: No downtime and no impact on live customer solutions expected.



- Posted on Jan 18, 13:00 UTC

Scheduled: This upgrade has been scheduled.
- Posted on Jan 09, 10:30 UTC

Past Events

  Jan 08, 2019

AppCenter connection Problem

Some users may experience problems while accessing AppCenter from Sitecore Control Panel. Sitecore team is already looking into the issue.
- Posted on Jan 08, 16:00 UTC

Resolved: Service is up and running. Users should be able to login to AppCenter.
- Posted on Jan 08, 18:50 UTC

Identified: AppCenter users are not able to login or view any data.
- Posted on Jan 08, 00:00 UTC

  Jan 08, 2019

Sitecore Azure Marketplace Infrastructure Product Package Deployment

Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure. 

Affected Sitecore Cloud Service: Sitecore Azure Marketplace.

Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.

Release Highlights:

  • Fixed deployment error when using Solr as Search Service with the unsupported location of Azure Search ( For example, "Canada East").
  • Changes involve the deploy of updated ARM templates for this release.

- Posted on Jan 07, 20:02 UTC

COMPLETED: 

Production deployment has been completed successfully , including the post deploy validations.

This upgrade has been completed successfully.


- Posted on Jan 08, 09:50 UTC

IN PROGRESS: This upgrade has now been started & is in progress.
- Posted on Jan 08, 07:13 UTC

SCHEDULED: This upgrade has been scheduled.
- Posted on Jan 07, 20:48 UTC

Identified: 
- Posted on Jan 07, 00:00 UTC

  Dec 20, 2018

Sitecore App Center Managed Cloud App Hotfix

Sitecore Cloud Operations team will  deploy the hotfix which resolved the reported issues.This hotfix addresses the fix for the issue where a customer is not able to view any consumption Data on Managed Cloud App in App Center.

Impact on Customers: No downtime and no impact on live customer solutions expected.


- Posted on Dec 20, 14:30 UTC

Completed: This Hotfix deployment has been successfully performed on production service
- Posted on Dec 20, 14:35 UTC

Started: This Hotfix deployment has been started on production service.
- Posted on Dec 20, 14:30 UTC

Identified: 
- Posted on Dec 19, 00:00 UTC

  Dec 13, 2018

Sitecore Email Cloud Connector Maintenance

Sitecore Cloud Operations team will perform maintenance on Sitecore Email Cloud Connector Service.

 

No impact expected on customers using Email Cloud Service.


- Posted on Dec 13, 11:00 UTC

Completed: This maintenance has been successfully performed on production service
- Posted on Dec 13, 12:03 UTC

Started: This maintenance has been started on production service. 
- Posted on Dec 13, 11:00 UTC

Identified: Planned service maintenance window for Email Cloud Connector Service.
- Posted on Dec 10, 00:00 UTC

  Dec 06, 2018

Sitecore Azure Marketplace Core service update

Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure. 

Affected Sitecore Cloud Service: Sitecore Azure Marketplace.

Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.

Release Highlights:

  • Commerce 9.0 Update-3 for Sitecore 9.0 Update-2
  • Storefront 1.0 Update-3 for Sitecore 9.0 Update-2
  • SPA bug fixes
    • SAS token for arm modules parameters is not same as module arm template link SAS token
    • Certificate control bundle fields does not validate CommonName and Password field

- Posted on Dec 06, 00:30 UTC

COMPLETED: This upgrade has been successfully performed on production
- Posted on Dec 06, 13:45 UTC

IN PROGRESS: Production upgrade using latest product release packages is in progress.
- Posted on Dec 06, 01:18 UTC

STARTED: The deployment on to the production environment has been started
- Posted on Dec 06, 00:52 UTC

Identified: 
- Posted on Dec 05, 00:00 UTC