| Sitecore via Azure Marketplace | Service is operating normally |
| Sitecore via AppSource | Service is operating normally |
| Device Detection | Service is operating normally |
| IP Geolocation | Service is operating normally |
| App Center UI | Service is operating normally |
Jan 18, 2019
Deployment - Managed Cloud Core Update
Estimated time frame: Jan 18, 13:00 - Jan 18, 15:00 UTC
Sitecore Cloud Operations team is preparing the following planned Release 1.7.0.0 to Sitecore Managed Cloud Services.
Affected Sitecore Cloud Service: Sitecore Managed Cloud Core service.
Expected impact on customers: No downtime and no impact on live customer solutions expected.
Scheduled: This upgrade has been scheduled.
Jan 08, 2019
AppCenter connection Problem
Some users may experience problems while accessing AppCenter from Sitecore Control Panel. Sitecore team is already looking into the issue.
Resolved: Service is up and running. Users should be able to login to AppCenter.
Identified: AppCenter users are not able to login or view any data.
Jan 08, 2019
Sitecore Azure Marketplace Infrastructure Product Package Deployment
Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure.
Affected Sitecore Cloud Service: Sitecore Azure Marketplace.
Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.
Release Highlights:
- Fixed deployment error when using Solr as Search Service with the unsupported location of Azure Search ( For example, "Canada East").
- Changes involve the deploy of updated ARM templates for this release.
COMPLETED:
Production deployment has been completed successfully , including the post deploy validations.
This upgrade has been completed successfully.
IN PROGRESS: This upgrade has now been started & is in progress.
SCHEDULED: This upgrade has been scheduled.
Identified:
Dec 20, 2018
Sitecore App Center Managed Cloud App Hotfix
Sitecore Cloud Operations team will deploy the hotfix which resolved the reported issues.This hotfix addresses the fix for the issue where a customer is not able to view any consumption Data on Managed Cloud App in App Center.
Impact on Customers: No downtime and no impact on live customer solutions expected.
Completed: This Hotfix deployment has been successfully performed on production service
Started: This Hotfix deployment has been started on production service.
Identified:
Dec 13, 2018
Sitecore Email Cloud Connector Maintenance
Sitecore Cloud Operations team will perform maintenance on Sitecore Email Cloud Connector Service.
No impact expected on customers using Email Cloud Service.
Completed: This maintenance has been successfully performed on production service
Started: This maintenance has been started on production service.
Identified: Planned service maintenance window for Email Cloud Connector Service.
Dec 06, 2018
Sitecore Azure Marketplace Core service update
Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure.
Affected Sitecore Cloud Service: Sitecore Azure Marketplace.
Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.
Release Highlights:
- Commerce 9.0 Update-3 for Sitecore 9.0 Update-2
- Storefront 1.0 Update-3 for Sitecore 9.0 Update-2
- SPA bug fixes
- SAS token for arm modules parameters is not same as module arm template link SAS token
- Certificate control bundle fields does not validate CommonName and Password field
COMPLETED: This upgrade has been successfully performed on production
IN PROGRESS: Production upgrade using latest product release packages is in progress.
STARTED: The deployment on to the production environment has been started
Identified: