| Sitecore Azure Marketplace | Service is operating normally |
| Spam Check | Service is operating normally |
| Email Preview | Service is operating normally |
| Device Detection | Service is operating normally |
| IP Geolocation | Service is operating normally |
| App Center UI | Service is operating normally |
May 26, 2018
Deployment - Sitecore Azure Marketplace Core service update
Estimated time frame: May 24, 10:10 - May 28, 23:30 UTC
Sitecore Cloud Operations team is preparing a planned update on Azure Marketplace infrastructure.
Affected Sitecore Cloud Service: Sitecore Azure Marketplace
Expected impact on customers: No impact to existing Sitecore Customer's Cloud resources.
Release summary:
- Marketplace API and SPA v3
- Data Structure Improvements
- SPA Improvements
- API updates to support Data Structure Improvements
IN PROGRESS:
Deployment in progress, No impact expected to existing or new Sitecore Customer's Cloud resources.
Deployment Started: The deployment on Production has been started.
Identified:
May 25, 2018
CES 2.1.1 Release - IP Geo location and Tenant Info services Upgrade
Sitecore prepares an upgrade to the Contact Enrichment Services namely the Geo IP & TenantInformation Services on Azure.
Impact on Customers: No impact on live customer solutions expected.
Release Highlights:
1) Strip IP address captured in application insights to be GDPR compliant.
2) Fix various bugs related to consumption data collection & aggregation.
Bug Fixes included:
1) Application reported wrongly when aggregating multiple apps from CESConsumption to App center consumption repository.
2) Strip custom IP address from IP Geo URL in Application Insights
3) Fix stream analytics query to include fields into rowId
COMPLETED:
Upgrade successfully completed.
All services up & running.
IN PROGRESS: The deployment of the upgrade packages is in progress.
STARTED: Deployment of the upgrade release package for both IP Geo & TenantInfo Azure cloud services has been started.
Identified:
May 23, 2018
Managed Cloud Infrastructure Alert
Resolved:
Issue resolved at 20:30 UTC on 23 May 2018
Issue has been resolved by Microsoft Engineers.
More details: https://azure.microsoft.com/en-us/status/history/
Identified:
Issue started at 18:20 UTC on 23 May 2018
A subset of Managed Cloud customers may experience issues when changing infrastructure via Azure Portal. Live solution not affected.
More details: https://azure.microsoft.com/en-us/status/
Sitecore Cloud Engineers will keep monitoring managed cloud services and provide an update once the issue is resolved.
May 23, 2018
IP Geolocation and Device Detection - Consumption Issues for April-May
There was an inconsistency found in the data consumption aggregation logic on Contact Enrichment Services side. Therefore, while consumption data is still collected, the aggregated view of the consumption data may show incorrect numbers for April and May. Sitecore team is working on the issue analysis and mitigation.
Impact: Consumption data shown in App Center might be incomplete for April, May 2018 and further.
Affected Services: IP Geolocation, Device Detection
ISSUE RESOLVED: The internal Sitecore IP Geolocation and Device Detection configuration issue has now been rectified and we have verified that consumption data is valid and up to date.
Identified: The issue has been identified. Sitecore team is working on the root cause analysis and mitigation. Next updates will posted as soon as possible.
May 22, 2018
Email Cloud - Web server Planned Maintenance
Sitecore is planning the maintenance activity for the Email Cloud web Server.
Expected impact:During maintenance window ,Email Cloud customers Might not be able to use the Email Cloud Service.
Maintenance Status:
Planned maintenance activity for the Email Cloud web Server was successfully completed. No issues were identified after the Web Server Maintenance.
Identified:
Maintenance Window was required for the Email Cloud Web Server Maintenance.
May 14, 2018
Deployment - Sitecore Azure Marketplace Core service update
Sitecore Cloud Operations team is preparing a planned update on Azure Marketplace infrastructure.
Affected Sitecore Cloud Service: Sitecore Azure Marketplace
Expected impact on customers: No impact to existing Sitecore Customer's Cloud resources.
Release summary:
- EXM 3.5.2
- EXM 3.5.2 Support to Sitecore 8.2.7
Current deployment status: The update has been finished.