Sitecore Cloud - Status Page Last updated 4 minutes ago
Sitecore via Azure Marketplace
Service is operating normally
Sitecore via AppSource
Service is operating normally
Sitecore Managed Cloud
Service is operating normally
Status Service Name Comments
  Running
Customer Resources Service is operating normally
  Running
Managed Cloud - Core Service is operating normally
xDB Cloud 1.0 - 2.0
Service is operating normally
Status Service Name Comments
  Running
xDB Cloud Core & REST API Service is operating normally
  Running
Customer Resources Service is operating normally
Email Cloud for EXM 3.4+
Service is operating normally
Status Service Name Comments
  Running
Connector Service Service is operating normally
  Running
Vendor (Sparkpost) Service is operating normally
Device Detection
Service is operating normally
IP Geolocation
Service is operating normally
App Center UI
Service is operating normally
Past Events

  Apr 17, 2019

xDB Cloud Customers Maintenance

Sitecore Cloud Operations team is performing security updates on customer's resources. No impact on all existing customers expected.


- Posted on Apr 10, 12:00 UTC

Completed: Maintenance has been finished.
- Posted on Apr 17, 15:08 UTC

In Progress: Maintenance is in progress. Still, no impact expected.
- Posted on Apr 14, 09:03 UTC

Started: Maintenance has been started. No impact expected.
- Posted on Apr 10, 12:00 UTC

  Apr 16, 2019

IP Geolocation and Device Detection core service update

Sitecore Cloud Operations team is performing IP Geolocation and Device Detection core service update. No impact on all existing customers expected.


- Posted on Apr 15, 07:48 UTC

Completed: IP Geolocation and Device Detection core service update have been completed successfully.
- Posted on Apr 16, 07:40 UTC

Started: Update has been started. No impact expected. 
- Posted on Apr 15, 07:55 UTC

  Apr 11, 2019

Managed Cloud Core Update

Sitecore Cloud Operations team is preparing the following planned Release 2.0.0.0 to Sitecore Managed Cloud Services.

Affected Sitecore Cloud Service: Sitecore Managed Cloud Core service.

Expected impact on customers: No downtime and no impact on live customer solutions expected.

 

- Posted on Apr 11, 09:00 UTC

Completed: Consumption Rest API update is completed
- Posted on Apr 11, 13:43 UTC

In Progress: This upgrade in the form of release packages & product packages deployment is in progress 
- Posted on Apr 11, 08:37 UTC

Started: The upgrade has been started 
- Posted on Apr 11, 08:30 UTC

Scheduled: This upgrade has been scheduled
- Posted on Apr 09, 15:16 UTC

  Apr 05, 2019

Sitecore Azure Marketplace Core services update

Sitecore Cloud Operations team is preparing a planned update on the Azure Marketplace infrastructure with new release packages & product packages.

Affected Sitecore Cloud Service: Sitecore Azure Marketplace.

Expected impact on customers: No impact to the existing Sitecore Customer's Cloud resources.

Release Highlights:

  • Sitecore 9.1.1 with modules
    • JSS 11.0.1
    • SXA 1.8.1
    • CDN 1.0.0
    • Salesforce 1.0.0
  • SXA Compatibility update
    • Sitecore 9.0.2 supports SXA 1.8.1 instead SXA 1.8.0
  • Marketplace Prod/NonProd settings implemented
  • Self-sign certificate creation updated to use .Net 4.7.2

- Posted on Apr 04, 07:00 UTC

COMPLETED: The upgrade of the Azure Marketplace for the Sitecore Experience cloud product by way of deploying the latest release packages & product packages has been completed successfully.
- Posted on Apr 05, 11:38 UTC

IN PROGRESS: This upgrade in the form of release packages & product packages deployment is in progress
- Posted on Apr 04, 12:31 UTC

STARTED: The upgrade has been started.
- Posted on Apr 04, 12:29 UTC

Identified: 
- Posted on Apr 04, 00:00 UTC

  Apr 05, 2019

Some xDB sets may not work

During monitoring Sitecore Cloud Operations team has detected that some xDB Cloud sets may not work as expected. Some Customers may get errors while connecting to Reporting service and as a results Analytics reports may not show the latest data or show errors.


- Posted on Apr 02, 00:00 UTC

Resolved: Issue has been resolved, all xDB sets are back to normal state, Analytics reports temporary may not show the latest data.
- Posted on Apr 05, 11:37 UTC

Identified: We have identified the root cause of the issue and working on restoring the service back to normal state.
- Posted on Apr 04, 00:00 UTC