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  Feb 21, 2017

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xDB Cloud 1.0 outage in Australia

Outage has been discovered in the late 20-Feb-2017. Only xDB Cloud 1.0 customers in Australia Southeast are affected. Ops team works on solution.

 

Updates Summary

Issues Resolved: 

Solution applied resolved the issue completely (confirmed).


- Posted on Feb 21, 13:17 UTC

Solution Applied: 

All Australia xDB Cloud 1.0 sets are reachable now. Ops team monitors the health now


- Posted on Feb 21, 08:22 UTC

Issue Discovered and In Progress: 

Outage has been discovered in the late 20-Feb-2017. Only xDB Cloud 1.0 customers in Australia Southeast are affected. Ops team works on temporary workaround and root cause.


- Posted on Feb 21, 07:28 UTC