Sitecore Cloud - Status Page Last updated 2 minutes ago

  Jun 26, 2018

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Managed Cloud Infrasturcture Alert

Issue Description: subset of Managed Cloud customers in the South Central US may have experienced difficulties connecting to resources and/or 500-level errors hosted in this region

Impact:

Virtual Machines may have rebooted unexpectedly.

Impacted services included:  App Service (Sitecore instances runtime) and also App Insights (Sitecore logging functionality) and Redis cache (Sitecore session state functionality in XP topology).

More details: https://azure.microsoft.com/en-us/status/history/

Sitecore Cloud Engineers will keep monitoring managed cloud services and provide an update once the issue is resolved.

 

Updates Summary

Mitigated: Azure Engineers  have applied mitigation on the scale unit to prevent this from recurring while continuing to investigate full root cause, validating that this was isolated to a single scale unit.
- Posted on Jun 26, 05:55 UTC

Identified: 

Sitecore Cloud team have monitored the following Azure Outage:

Between 19:40 and 19:41 UTC on 25 Jun 2018, a subset of customers in South Central US may have experienced difficulties connecting to resources and/or 500-level errors hosted in this region.


- Posted on Jun 25, 07:40 UTC