Sitecore Cloud - Status Page Last updated 3 minutes ago

  Oct 23, 2019

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Azure Storage Issue for West Europe-Mitigated

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Microsoft Azure due to which some of the Managed Cloud customers in West Europe are affected.

Affected Sitecore Cloud Service: Sitecore Managed Cloud customers.

Customer identification: Few Managed Cloud customers hosted in West Europe Azure region.

Impact: Between 21:15 UTC on 22 Oct 2019 and 00:23 UTC on 23 Oct 2019, a subset of customers using Storage in West Europe may have experienced difficulties connecting to resources hosted in this region.

Impacted services: Storage; SQL Database; Azure Search; Automation; Key Vault; App Service; Log Analytics

Additional references:  https://status.azure.com/en-us/status/history/

Mitigation: Microsoft deployed a platform hotfix to correct the inconsistency, restoring dependent services and mitigating the issue.

 

Updates Summary

Resolved: The issue has been resolved. Azure Status page looks healthy. For more detail refer: https://status.azure.com/en-us/status/history
- Posted on Oct 23, 02:10 UTC

Identified: This issue has been identified from the Azure status page
- Posted on Oct 23, 00:00 UTC