Sitecore Cloud - Status Page Last updated 3 minutes ago

  Jan 01, 0001

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Sitecore Managed Cloud - Solr False Alert Notifications

During daily monitoring activities, Sitecore Cloud Operations engineers identified an issue with Solr due to which Managed Cloud customers may receive false heartbeat alert notifications.

Affected Sitecore Cloud Service: Sitecore Managed Cloud customers with Solr deployments.

Summary of impact: Starting at 18:00 UTC, customers using Solr may receive false heartbeat alert notifications for Solr nodes. There is no impact on live customer solutions expected.

Additional referenceshttps://status.searchstax.com/incidents/pvbcj8qg6z0t

 

Updates Summary

Resolved: This issue is resolved now. 
- Posted on Sep 28, 05:30 UTC

In Progress: 

Managed Cloud customers may receive false heartbeat alerts for Solr nodes.


- Posted on Sep 26, 18:00 UTC

Identified: 
- Posted on Sep 26, 00:00 UTC