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  Oct 30, 2019

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Storage - West Europe - Mitigated

Summary of impact: Between 10:17 and 13:52 UTC on 30 Oct 2019, a subset of customers, and Azure services, in West Europe may have experienced difficulties connecting to resources hosted in this region stemming from an identified Storage issue.

Preliminary root cause: Engineers determined that some instances of a backend service responsible for controlling Storage requests became unhealthy.

Mitigation: Engineers performed a change to the impacting backend service configuration to mitigate the issue.

 

Updates Summary

Identified: Engineers will continue to investigate to establish the full root cause and prevent future occurrences. Stay informed about Azure service issues by creating custom service health alerts: https://aka.ms/ash-videos for video tutorials and https://aka.ms/ash-alerts for how-to documentation.
- Posted on Oct 30, 00:00 UTC