Sitecore Cloud - Status Page Last updated 1 minutes ago

  Aug 16, 2019

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Azure Services - Connectivity Issues for Some Resources - South Central US

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Microsoft Azure due to which some of the xDB Cloud and Managed Cloud customers in the South Central US region are affected.

Affected Sitecore Cloud Service: Sitecore xDB Cloud & Managed Cloud customers.

Customer identification: A few customers in the South Central US region are affected.

 Impact: Between Aug 16, 14:16 - Aug 16, 21:36 UTC, customers may have experienced some issues connecting to their resources.

Additional references:  https://app.azure.com/h/KT5G-BC8/c4f7bb

 

Mitigation:  Microsoft Azure Engineers replaced the equipment affecting the resources, and have mitigated the issue.

 

Updates Summary

Resolved: According to the Azure status update, this has been resolved & mitigated
- Posted on Aug 16, 21:36 UTC

Identified: Microsoft Engineers identified Azure Service connectivity issues in the South Central US Data Center
- Posted on Aug 16, 14:16 UTC