Jun 28, 2018
28 June 2018 Managed Cloud Infrasturcture Alert
Issue Description: A subset of Managed Cloud customers in the West Europe region may have experienced difficulties connecting to App service resources with HTTP 500-level response codes. As per Microsoft Azure, this issue started happening at 16:00 UTC on 27 Jun 2018.
Impact:
Users trying to access the App Services in West Europe region may have received HTTP 500-level response codes, experienced timeouts or high latency when accessing App Service deployments hosted in these regions.
Source: https://azure.microsoft.com/en-us/status/
Sitecore Cloud Engineers will keep monitoring this Azure alert as well the impacted managed cloud services and provide an update once the issue is resolved.
Updates Summary
Mitigated:
As per the latest Azure status, this issue has been successfully mitigated.
Source : https://azure.microsoft.com/en-us/status/history/
Mitigation:
As per Microsoft, Azure Engineers have identified a possible underlying cause, and are working to determine mitigation options.
We will monitor their updates and provide status updates to this event accordingly.
Identified: This App service issue affecting certain Managed cloud West Europe Region customers has been identified.