Sitecore Cloud - Status Page Last updated 22 seconds ago

  Aug 05, 2019

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Sitecore Azure AppSource - Existing Test Drive Production Deployments Affected

During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Sitecore Azure AppSource due to which the existing deployments of Sitecore Experience® Platform™ (XP) are inaccessible.

Affected Sitecore Cloud Service: Sitecore Azure AppSource.


Customer identification: 
All existing & new Sitecore AppSource customers.

Issue Description: 

The existing Test Drive Azure App Source Sitecore XP instances are inaccessible, due to incorrect licenses configured for the app services.


Impact:
  This outage will impact the deployment of existing  Sitecore Experience® Platform™ (XP)  for Test Drive purposes.

Existing  & new customers who wish to try out or get familiar with the Sitecore XP before subscribing for Sitecore XP cloud , Managed cloud , etc will be impacted

 

Sitecore Cloud engineers will closely follow up on the issue and post further updates under this event article on status page.

 

Updates Summary

RESOLVED: Removed the app source environment instances which were having such issues, in order to enable the provision of correct/properly configured test drive resource groups.
- Posted on Aug 05, 08:20 UTC

Identified: 
- Posted on Aug 02, 00:00 UTC