Aug 05, 2019
Sitecore Azure AppSource - Existing Test Drive Production Deployments Affected
During daily monitoring activities, Sitecore Cloud Operations engineers found an issue with Sitecore Azure AppSource due to which the existing deployments of Sitecore Experience® Platform™ (XP) are inaccessible.
Affected Sitecore Cloud Service: Sitecore Azure AppSource.
Customer identification: All existing & new Sitecore AppSource customers.
Issue Description:
The existing Test Drive Azure App Source Sitecore XP instances are inaccessible, due to incorrect licenses configured for the app services.
Impact: This outage will impact the deployment of existing Sitecore Experience® Platform™ (XP) for Test Drive purposes.
Existing & new customers who wish to try out or get familiar with the Sitecore XP before subscribing for Sitecore XP cloud , Managed cloud , etc will be impacted
Sitecore Cloud engineers will closely follow up on the issue and post further updates under this event article on status page.
Updates Summary
RESOLVED: Removed the app source environment instances which were having such issues, in order to enable the provision of correct/properly configured test drive resource groups.
Identified: