Sitecore Cloud - Status Page Last updated 3 minutes ago

  Dec 18, 2020

Permanent link to this event

Elevated 5xx API error rates SparkPost

Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)

Sparkpost is experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the US.

This incident affects: Transmissions API (Transmissions API - EUROPE), Metrics API (Metrics API - EUROPE), Tracking Domains API (Tracking Domains API - EUROPE), Relay Webhooks Delivery Service (Relay Webhooks - EUROPE), Sending IPs API (Sending IPs API - EUROPE), IP Pools API (IP Pools API - EUROPE), Sending Domains API (Sending Domains API - EUROPE), Templates API (Templates API - EUROPE), SMTP API (SMTP API - EUROPE), SparkPost Application (WebUI) (SparkPost Application - EUROPE), and Events API (Events API - EUROPE).

 

Resolved - This incident is resolved. Spark post identified that this incident resulted in intermittent SMTP injection errors and elevated 5xx errors for some REST APIs. Sparkpost do not believe the Transmissions API was affected.
Thank you for your patience and we are sorry for any inconvenience due to this incident.
Dec 1815:49 EST

 

Updates Summary

Identified: 
- Posted on Dec 18, 00:00 UTC