Dec 08, 2020

Sitecore Support Portal delayed response

Customers may face delayed responses from engineers on active support requests. Sitecore IT team is working to resolve the issues.

 

If you would like to escalate a support request please reach out to your customer success manager.

 

We will update the status page with further updates after the resolution.

 

Updates Summary

Resolved: Issue has been resolved 
- Posted on Dec 08, 16:00 UTC

Identified: Sitecore Support Portal delayed response was Identified  by Sitecore IT team
- Posted on Dec 08, 08:30 UTC