Sitecore Cloud - Status Page Last updated 4 minutes ago

  Nov 19, 2019

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Managed Cloud provisioning restricted in West US and East US 2

Due to high demand for Azure SQL DB's in these regions , we are facing issues with quota limitation while deploying Managed cloud environments. 

We are constantly working with Microsoft to get this issue resolved as soon as possible. 

 

 

 

Updates Summary

Resolved: 

We have investigated the issue with Microsoft .  As per our investigation , below are our key findings - 

  1. In some Regions, the demand for a specific Azure resource may outstrip capacity, and while Microsoft is actively working to build out additional capacity, sometimes Microsoft have to make the difficult decision to restrict new subscriptions in a few Regions.
  2.  In case , if our customers face this issue , the suitable action is to raise a support request to Microsoft  after which the region will be enabled/whitelisted on demand .

- Posted on Nov 20, 08:22 UTC

In Progress: The issue has been resolved for the East US 2 region . However , you may still face issue while deploying Managed Cloud Sitecore environments or SQL server in West US region .
- Posted on Nov 20, 05:42 UTC

In-Progress: Sitecore Engineers are working with Microsoft to get this resolved . More updates will be posted soon.  
- Posted on Nov 19, 02:21 UTC

Identified: Sitecore Engineers have identified this issue and working with Microsoft to get this resolved. 
- Posted on Nov 19, 00:00 UTC