Sitecore Cloud - Status Page Last updated 3 minutes ago

  Aug 10, 2020

Permanent link to this event

Azure Service Bus issue

Cloud Operations team identified an event which we would like to bring to your attention. In case you have any follow up question regarding the event, please do not hesitate to raise a support case on that matter from the home page of Sitecore Support & Self-Service Portal.

 

Event description: We have received alerts for Service Bus and Event Hubs which are being investigated. More details will be provided as they are known.

 

More details here - https://app.azure.com/h/8_4Y-V88/6b1a0c ,  https://app.azure.com/h/8_4Y-V88/c5d1a8

Impact:  The impact is yet to analyze . However , Sitecore have analyzed that there are issues with provisioning/deletion of Azure service bus as of now

Planned further actions:

Cloud operations team are doing the monitoring of the customers and core service resources.
Cloud operations team is working closely with vendors support to find the root cause of the issue.\

Who performs further updates: Cloud operations team.

 

 

Updates Summary

Resolved: Manual restart of a backend service to mitigate the issue was performed.
- Posted on Aug 10, 12:02 UTC

In-Progress: Sitecore Engineers are working with Microsoft to get this resolved . More updates will be posted soon.  
- Posted on Aug 10, 06:45 UTC

Identified: Sitecore Engineers have identified this issue and working with Microsoft to get this resolved. 
- Posted on Aug 10, 05:45 UTC