Sitecore Cloud - Status Page Last updated 1 minutes ago

  Aug 04, 2017

Permanent link to this event

xDB Cloud 1.0-2.0 - SQL issues impacting xDB Cloud reporting functionality

According to Azure Status report (https://azure.microsoft.com/en-us/status/history), some Azure SQL services in West US region were experiencing intermittent issues with connectivity. The issue occurred between 10:15 UTC on 03 Aug 2017 and 04:15 UTC on 04 Aug 2017.

Potentially affected Sitecore Customers: xDB Cloud 1.0, xDB Cloud 2.0 customers with sets in West US region

Potential Impact: customers may not be able to view reports or reports may appear slower than usual. Customer’s content delivery was not affected at all.

 

 

Updates Summary

Alert: 

According to Azure Status report (https://azure.microsoft.com/en-us/status/history), some Azure SQL services in West US region were experiencing intermittent issues with connectivity. The issue occurred between 10:15 UTC on 03 Aug 2017 and 04:15 UTC on 04 Aug 2017.

Potentially affected Sitecore Customers: xDB Cloud 1.0, xDB Cloud 2.0, Managed Cloud customers with sets in West US region

Potential Impact: customers may not be able to view reports or reports may appear slower than usual. Customer’s content delivery was not affected at all.

Mitigation: Microsoft Azure engineers have resolved the issue on 04 Aug 2017, 04:15 UTC.


- Posted on Aug 04, 10:00 UTC