Apr 02, 2020

Azure TLS Upgrades for Sitecore xDB Cloud Customers

Estimated time frame: Feb 26, 07:00 - Feb 26, 17:00 UTC

Problem 

Microsoft Azure is upgrading platform TLS libraries and support for TLS 1.2 is becoming the standard default. Sitecore xDB Cloud customers running a Sitecore version prior to 9.0 may experience communication errors related to Azure Search. This would impact the availability of the Sitecore "analytics" index and related features across the Sitecore platform.

 

Updates Summary

Identified: On February 26th, Microsoft started rollout of Azure Search with enforce TLS 1.2 in use. Rollout started from US regions. Cloud Ops team is monitoring situation, however, recommended solution for customers is to apply the workaround described in KB article referred above.
- Posted on Feb 26, 07:00 UTC